Book an in-person meeting or visit one of our locations in the Greater Toronto Area (GTA). All of our sites are accessible by subway or bus.

Click here to view our centre’s location  

Please bring one of the following documents for registration purposes:

• • Permanent Resident Card
  • Confirmation of Permanent Residence (CoPR)
  • Refugee Claimant document or Notice of Decision letter
  • Study permit or work permit

BOOK IN-PERSON MEETING

Book a virtual meeting from the comfort of your home!  Join a Microsoft Team video meeting to meet with our staff.
Are you planning to move to Ontario from other provinces in Canada? Our virtual meeting is the best option for you to receive information & referral before your move to Ontario.

Please have with you one of the following documents for registration purposes:

• • Permanent Resident Card
  • Confirmation of Permanent Residence (CoPR)
  • Refugee Claimant document or Notice of Decision letter
  • Study permit or work permit

BOOK VIRTUAL MEETING
 

Choose the self-register option, where most communication will be done via e-mail, phone call, or live chat. You can also register yourself and your family member.
Please follow these steps if using our self-register option:

STEP 1: Prepare your document
You will need to upload one of the following documents to register. Please scan or take a picture of your immigration document:

• • Permanent Resident Card
  • Confirmation of Permanent Residence (CoPR)
  • Refugee Claimant document or Notice of Decision letter
  • Study permit or work permit

Do you have another immigration document not listed above? Please send us an email at [email protected] and we will verify your eligibility.

STEP 2: Complete the registration form
Click the self-register button below to be directed to our secured registration page.

SELF-REGISTER

Fill in the registration form, upload your immigration document(s), and click the “Submit” button.
You will receive an e-mail from us confirming your registration.
Our staff will contact you within one to two business days.

STEP 3: Access your account
We will send a welcome e-mail with your username and a link to create your password.
Our Information & Referral Specialist will send you an e-mail to ask follow-up questions and provide you with information and referrals based on your needs
 

Who can benefit from your program?
Our program is for newcomers who have landed in Canada and are looking for settlement-related information. By being our member, you can access our online portal, where you can register for webinars, access an online copy of your settlement plan, watch webinar recording, and get monthly e-mail updates of events happening in the community.


Is your service free?
Yes. Our program is funded by the Immigration, Refugees, and Citizenship Canada (IRCC).


How do I register for your webinar?
Our webinar is accessible only for our registered member. Once you registered with us, you can log in to NIC online portal with your username and password. Go to the “Webinars” tab, and you will see the list of our webinars scheduled during the month. Click the “Register” button for the webinar you want to attend.


I have registered with NIC, but I don’t have my username. What should I do?

If you have registered with us in-person or through virtual meeting, you should receive a welcome e-mail from us within one to two business days. The welcome e-mail contains your username and a link to create your password . If you missed this e-mail and the link is not working anymore, please send an e-mail to
[email protected]


Do I need to book appointment to visit one of your centre?
It would be best to book your appointment before coming to our centre. We also take drop-ins, but we give priority to someone with an appointment, and first-come, first-serve basis.


What is a Personalized Settlement Plan?
When you meet and discuss your needs with our Information & Referral Specialist (IRS), they will assess your needs by asking some questions of your current situation and future goals. Based on your answer, our IRS will find available programs and services for your needs, compile them in a document, and e-mail it to you. This is your Personalized Settlement Plan. You can print or save your settlement plan in your computer, review it, and take further action by contacting the programs or services.


What is a UCI Number?
UCI stands for “Unique Client Identifier” or also known as a client identification number (Client ID) on your official documents you receive from IRCC. Click here to learn where you can find your UCI number.


I am living in a province outside Ontario. Can I use your service?

If you are planning to move to Ontario from other provinces in Canada, you are welcome to use our virtual meeting or self-register option.