If you are planning to move to Ontario, you can book an appointment to talk to us from anywhere in Canada!

This is a one-on-one online meeting held via Microsoft Team. You will talk to one of our staff who will give you up-to-date, relevant and personalized information according to your needs and goals.

Please have your immigration document at hand for registration.

CLICK HERE TO BOOK A VIRTUAL MEETING

Online platform where you can register your family and yourself and have a one-on-one Live Chat with our Information and Referral Specialists and receive your customized settlement plan.

It takes 3 steps to complete you registration:

STEP 1: Prepare your Documents

To register, please upload one of the following immigration documents:

• Permanent Resident Card
• Landing Paper or Confirmation of Permanent Residency
• Notice of Decision Letter

If you have other immigration document not listed above, please send us an email at [email protected] and we will verify if you are eligible for our services.

STEP 2: Complete the Registration Form

• Click on the “Register” button, you will be directed to a secured registration page
• Fill in the registration form
• Upload the required document(s)
• Click the “Submit” button
• Expect an e-mail from us confirming your registration

You can visit one of our seven locations across Greater Toronto. 

Choose the most convenient location for you to book an appointment and meet one of our Information and Referral Specialists in person.

Please check the addresses and our working hours, and remember to bring your immigration document. Documents accepted are: Permanent resident card, confirmation of permanent residence (CoPR) landing paper, refugee documents, study permit, work permit.

CLICK HERE TO BOOK YOUR APPOINTMENT

• Newcomers who have landed in Canada and are looking for settlement-related information.
• Canadian permanent residents and refugees looking for programs and services to achieve their personal and professional goals.
• Members of the YMCA Newcomer Information Centre who would like to stay connected for information updates and networking with other members.
• If you are not sure whether you can benefit from our service, please email us at [email protected] for more information.