The YMCA Newcomer Information Centre (NIC)is a welcoming place for immigrants starting their new lives in Canada. The program is funded by Immigration, Refugees and Citizenship Canada (IRCC), and has been serving the community for more than 20 years as a first stop for many newcomers coming to Toronto.
Our services ensure that newcomers to Canada receive relevant and up-to-date information to make informed decisions and to achieve their personal settlement goals. We strive to help immigrants adapt and integrate into Canadian society smoothly and successfully.
We have 7 locations across Toronto. You can visit us during our office hours, and no appointment required.
Due to the COVID-19 situation, all centers are currently closed for in-person services.
List of Office Locations:
Centres with Full Services
Toronto Central Grosvenor Street YMCA Newcomer Information Centre (Downtown Toronto)
20 Grosvenor Street, 3rd Floor
416-975-9168 x 32400
Monday to Thursday: 9 a.m. – 6 p.m.; Friday: 9 a.m. – 2 p.m.; Saturday: 10 a.m. – 2 p.m.
Toronto Dufferin Street YMCA Newcomer Information Centre (North York West)
4580 Dufferin Street, 2nd Floor
Monday and Wednesday: 9 a.m.- 6 p.m.; Tuesday and Thursday: 9 a.m. – 5 p.m.; Friday: 9 a.m. – 2 p.m.
Toronto Milner Business Court YMCA Newcomer Information Centre (Scarborough)
10 Milner Business Court, Suite 600
416-609-0218 x 30042
Monday, Wednesday and Thursday: 9 a.m. – 5 p.m.; Tuesday: 9 a.m. – 7 p.m.; Friday: 9 a.m. – 2 p.m.
Centres with Limited Services
Toronto Albion Road YMCA Newcomer Information Centre (Etobicoke)
1530 Albion Road, Unit 83
416-741-8714 x 205
Monday to Thursday: 9 a.m. – 5 p.m.
Toronto Consumer Road YMCA Newcomer Information Centre (North York East)
251 Consumer Road, Suite 110
416-502-2484 x 33401
Monday to Wednesday: 8:30 a.m. 0 4: 30 p.m.; Thursday: 10 a.m. – 6 p.m.; Friday: 9 a.m. – 12:30 p.m.; Saturday: 10 a.m. – 4 p.m.
Library Settlement Partnership
YMCA Newcomer Information Centre @ Toronto Reference Library
789 Yonge Street
Tuesday to Thursday: 10 a.m. – 6 p.m.
Library Settlement Partnership
YMCA Newcomer Informaiton Centre @ Centennial Library
578 Finch Ave. West
Tuesday and Thursday: 12 – 8 p.m.; Wednesday: 10 a.m. – 6 p.m.
In addition to our 7 locations in person service across Toronto, now you can get our service online anywhere in Canada. Please register for NIC Online now and access our free services without stepping out from your home.
About the YMCA of Greater Toronto
The YMCA of Greater Toronto is a charity tackling the most critical social issues in the GTA. For more than 160 years, we have offered children, teens, young adults and families the opportunity for personal growth, community involvement and leadership. Through child care services, education and training programs, employment and immigrant services, family and youth services and health and fitness programs, the YMCA is building healthy communities across the GTA.
The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership。
Our communities will be home to the healthiest children, teens and young adults.
The YMCA of Greater Toronto is guided by values that influence our actions and the decisions we make: Caring, Health, Honesty, Inclusiveness, Respect and Responsibility.