About Us

The YMCA Newcomer Information Centre (NIC)is a welcoming place for immigrants starting their new lives in Canada. The program is funded by Immigration, Refugees and Citizenship Canada (IRCC), and has been serving the community for more than 20 years as a first stop for many newcomers coming to Toronto.

Our services ensure that newcomers to Canada receive relevant and up-to-date information to make informed decisions and to achieve their personal settlement goals. We strive to help immigrants adapt and integrate into Canadian society smoothly and successfully.

We have 7 locations across Toronto. You can visit us during our office hours, and no appointment required.

Our centers are offering in-person services to the public on an appointment-only base. You can now book the appointment through Appointment Booking. However, online services are still highly recommended to avoid possible longer waiting time for in-person appointment availability.

List of Office Locations:

Centres with Full Services

Toronto Central Grosvenor Street YMCA Newcomer Information Centre (Downtown Toronto)

20 Grosvenor Street, 3rd Floor

416-975-9168 x 32400

In-person appointment available now.

Toronto Dufferin Street YMCA Newcomer Information Centre (North York West)

4580 Dufferin Street, 2nd Floor

416-630-0330-31070

In-person appointment available now.

Toronto Milner Business Court YMCA Newcomer Information Centre (Scarborough)

10 Milner Business Court, Suite 600

416-609-0218 x 30042

In-person appointment available now.


Centres with Limited Services

Toronto Albion Road YMCA Newcomer Information Centre (Etobicoke)

1530 Albion Road, Unit 83

416-741-8714 x 205

In-person appointment available now.

Toronto Consumer Road YMCA Newcomer Information Centre (North York East)

251 Consumer Road, Suite 110

416-502-2484 x 33401

In-person appointment available now.

Library Settlement Partnership

YMCA Newcomer Information Centre @ Toronto Reference Library

789 Yonge Street

416-917-6717

Library Settlement Partnership

YMCA Newcomer Informaiton Centre @ Centennial Library

578 Finch Ave. West

647-400-4730

In addition to our 7 locations in person service across Toronto, now you can get our service online anywhere in Canada. Please register for NIC Online now and access our free services without stepping out from your home.

About the YMCA of Greater Toronto

The YMCA of Greater Toronto is a charity tackling the most critical social issues in the GTA. For more than 160 years, we have offered children, teens, young adults and families the opportunity for personal growth, community involvement and leadership. Through child care services, education and training programs, employment and immigrant services, family and youth services and health and fitness programs, the YMCA is building healthy communities across the GTA.

Our Mission

The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership。

Our Vision

Our communities will be home to the healthiest children, teens and young adults.

Our Values

The YMCA of Greater Toronto is guided by values that influence our actions and the decisions we make: Caring, Health, Honesty, Inclusiveness, Respect and Responsibility.