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The YMCA Newcomer Information Center is the first stop for immigrants and refugees in getting trusted & reliable information in Greater Toronto Area and Ontario.
Meet our Information & Referral Specialist, discuss your settlement needs, and get reliable information on topics such as employment, education and training, language classes, health, and much more.
We host a variety of informative webinars & workshops to help newcomers learn more about life in Canada such as employment related tips, education in Ontario, Canadian Culture, and much more
Welcome to the YMCA Newcomer Information Centre (NIC). Our free services give immigrants all the help and support they need to begin their new lives in Canada. We are now providing online and in-person service.
There are three options for you to register with us to receive our services. Whichever options you choose, you will receive a Personalized Settlement Plan to help you adjust to your new community.
Choose the self-register option, where most communication will be done via e-mail, phone call, or live chat. You can also register yourself and your family member.
Please follow these steps if using our self-register option:
STEP 1: Prepare your document
You will need to upload one of the following documents to register. Please scan or take a picture of your
immigration document:
Do you have another immigration document not listed above?
Please send us an email at [email protected] and we will verify your eligibility.
STEP 2: Complete the registration form
Click on the “Register” button to be directed to our secured registration page.
Fill in the registration form, upload your immigration document(s), and click the “Submit” button.
You will receive an e-mail from us confirming your registration.
Our staff will contact you within one to two business days. Please check your spam folder to find this email.
STEP 3: Access your account
We will send a welcome e-mail with your username and a link to create your password.
Our Information & Referral Specialist will send you an e-mail to ask follow-up questions and provide you with information and referrals based on your needs. Please check your spam/junk folder in case the email doesn’t arrive in your inbox.
Book an in-person meeting or visit one of our locations in the Greater Toronto Area (GTA). All of our sites are accessible by subway or bus.
Click here to view our centre’s location
Please bring one of the following documents for registration purposes:
Book a virtual meeting from the comfort of your home! Join a Microsoft Team video meeting to meet with our staff.
Are you planning to move to Ontario from other provinces in Canada? Our virtual meeting is the best option for you to receive information & referral before your move to Ontario.
Please have with you one of the following documents for registration purposes:
If you, or your family members, or your friends are immigrating to Canada, now you can start your settlement journey with us even before you pack your luggage.
Visit us at nextstopcanada.ca, and discover with us what you need to know about Canada before your departure.
The YMCA Newcomer Information Centre (NIC) is a welcoming place for immigrants starting their new lives in Canada and has been serving the community since 2001 as the first stop for many newcomers coming to Ontario.
Services provided by YMCA Newcomer Information Centre are best experienced through the most updated versions of Google Chrome, Safari and Firefox.
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