YMCA Newcomer Information Centre

Choose the online registration option, where most communication will be done via e-mail, phone call, or live chat. You can also register yourself and your family member.

Please follow these steps if using our self-register option:

STEP 1: Prepare your document

You will need to upload one of the following documents to register. Please scan or take a picture of your
immigration document:

• Permanent Resident Card
• Confirmation of Permanent Residence (CoPR)
• Refugee Claimant document or Notice of Decision letter

Do you have another immigration document not listed above?

Please send us an email at [email protected] and we will verify your eligibility.

STEP 2: Complete the registration form

• Click on the "Register" button to be directed to our secured registration page.
• Fill in the registration form, upload your immigration document(s), and click the “Submit” button.
• You will receive an e-mail from us confirming your registration.
• Our staff will contact you within one to two business days. Please check your spam folder to find this email.

STEP 3: Access your account

• You will receive a welcome e-mail with your username and a link to create your password. Please remember your username and password for future access.
• You will receive an e-mail from our Information & Referral Specialist asking follow-up questions.
• Please check your spam/junk folder in case the email doesn't arrive in your inbox.

Book an in-person meeting or visit one of our locations in the Greater Toronto Area (GTA). All of our sites are accessible by subway or bus.

Click here to view our centre's location

Please bring one of the following documents for registration purposes:

• Permanent Resident Card
• Confirmation of Permanent Residence (CoPR)
• Notice of Decision letter

Book a virtual meeting from the comfort of your home! Join a Microsoft Team video meeting to meet with our staff.

Are you planning to move to Ontario from other provinces in Canada? Our virtual meeting is the best option for you to receive information & referral before your move to Ontario.

Please have with you one of the following documents for registration purposes:

• Permanent Resident Card
• Confirmation of Permanent Residence (CoPR)
• Notice of Decision letter