Choose the self-register option, where most communication will be done via e-mail, phone call, or live chat. You can also register yourself and your family member.
Please follow these steps if using our self-register option:
STEP 1: Prepare your document
You will need to upload one of the following documents to register. Please scan or take a picture of your
immigration document:
- Permanent Resident Card
- Confirmation of Permanent Residence (CoPR)
- Refugee Claimant document or Notice of Decision letter
- Study permit or work permit
Do you have another immigration document not listed above?
Please send us an email at [email protected] and we will verify your eligibility.
STEP 2: Complete the registration form
Click on the “Register” button to be directed to our secured registration page.
Fill in the registration form, upload your immigration document(s), and click the “Submit” button.
You will receive an e-mail from us confirming your registration.
Our staff will contact you within one to two business days. Please check your spam folder to find this email.
STEP 3: Access your account
We will send a welcome e-mail with your username and a link to create your password.
Our Information & Referral Specialist will send you an e-mail to ask follow-up questions and provide you with information and referrals based on your needs. Please check your spam/junk folder in case the email doesn’t arrive in your inbox.
