As the province of Ontario enters into stage 3 of reopening, we are also safely and cautiously reopening our YMCA Newcomer Information Centre for in-person services.
We are taking measures and following the provincial and municipal safety protocols in all our centres to protect everyone from COVID-19 or limit the spread of the virus.
At the YMCA Newcomer Information Centre, you will find a welcoming place that has been serving the community for more than 20 years as the first stop for many newcomers coming to Ontario. We strive to help immigrants adapt and integrate into Canadian society smoothly and successfully.
Our program ensures that you receive relevant and up-to-date information to make informed decisions and achieve your personal settlement goals while starting your new life in Canada.
What locations are Open?
Central YMCA – 20 Grosvenor Street, 3rd Floor – 416-975-9168 x 32400
North York – 4580 Dufferin Street, 2nd Floor – 416-630-0330 x 31070
Scarborough – 10 Milner Business Court, Suite 600 – 416-609-0218 x 30042
Etobicoke – 1530 Albion Road, Unit 83 – 416-741-8714 x 205
Consumers – 251 Consumer Road, Suite 110 – 416-502-2484 x 33401
Centennial Library – 578 Finch Ave. West – 647-400-4730
Toronto Reference Library – 789 Yonge Street – 416-917-6717
What do you need to know before coming to our Centres?
Nothing is more important to us than the safety of our visitors, participants, volunteers and staff. We continue to implement safety measures according to local and provincial guidelines and have recently introduced a COVID-19 Vaccination policy that comes into effect as early as September 22, 2021. Please visit yvaccines.ca for more information.
In order to show your proof of vaccination you will need to:
- Download a copy of your vaccination record
- Bring a digital or printed proof of vaccination to every visit to the Y
- Bring a government-issued ID such as a driver’s licence, birth certificate, or passport.
- Please note: The Government of Ontario plans to roll out an enhanced vaccine certificate and verification app on October 22, 2021.”
· To minimize risk, we are limiting the number of people in our centres. During this phase of reopening, we are accepting only a limited number of booked appointments.
· You will need to wear a mask or face covering when inside the building.
· Hand sanitizer will be available in multiple, high-touch areas throughout the building. You are also encouraged to wash your hands with soap and water frequently.
· The in-person meeting area will be wiped down before and after every meeting.
· Please arrive no earlier than 5 minutes before your scheduled appointment to avoid crowding in the office.
What are the forms of getting the YMCA Newcomer Information Centre services?
If you are looking for our services, you can choose to get an in-person appointment or to talk to us through a Virtual Meeting or chat with us in our NIC Online.
In-person Appointment: We have 7 locations across Greater Toronto. You can choose the most convenient for you and meet one of our Information and Referral specialists in person.
Please check the addresses and our working hours, and book your appointment.
Virtual Meeting: It is a one-on-one online meeting held via Microsoft Team. You will talk to one of our staff who will give you up-to-date, relevant and personalized information according to your needs and goals.
NIC Online: Online platform where you can register your family and yourself and have a one-on-one live Chat with our Information and Referral Specialists.
No matter what form of registration you choose, you will access all the information you need through our online community.
Our online service includes:
· Information and Referrals on Government Benefits, Immigration and Citizenship, Employment, Education and Training, Credential Assessment, Language Training, Health, Housing and much more
· Webinars: Information Sessions covering topics of Life in Canada, Study in Canada, and Work in Canada
· Community Connections activities for networking and practicing language skills
· Online Forum for discussion, questions and answers
How to book your appointment?
· For in-person services, you have the option to book your appointment through our website www.newcomersincanada.ca by selecting the location of your preference or contacting the centre of your preference.
· For a Virtual meeting, you can schedule your appointment online by Clicking Here or contacting one of our Centres
The program is funded by Immigration, Refugees and Citizenship Canada (IRCC), and all the services offered by the YMCA Newcomer Information Centre are free.