Book in-Person Appointment

Other than our online services, YMCA Newcomer Information Center (NIC) also has 7 offices across Toronto. If you would like to meet with our Information and Referral Specialists face to face, please visit the most convenient center for you.

Due to COVID-19, we currently offer our in-person services to the public on an appointment-only basis. Choose the center you would like to visit from the following list, and book your appointment by clicking the Book Your Appointment Now button right under the center’s address.

Our appointments give the priorities to newcomers who are Permanent Residents, Convention Refugees, Refugee Claimants, International Students or Temporary Workers. Please bring your immigration document with you to your appointment for registration purposes. If you are a Canadian Citizen or a visitor to Canada who needs our services. We strongly recommend you to email us at immigrantservices@ymcagta.org.

List of Office Locations:

Centers with Full Services

Toronto Central Grosvenor Street YMCA Newcomer Information Centre (Downtown Toronto)

20 Grosvenor Street, 3rd Floor

416-975-9168 x 32400

Book your Appointment Now

Toronto Dufferin Street YMCA Newcomer Information Centre (North York West)

4580 Dufferin Street, 2nd Floor

416-630-0330 x 31070

Book your Appointment Now

Toronto Milner Business Court YMCA Newcomer Information Centre (Scarborough)

10 Milner Business Court, Suite 600

416-609-0218 x 30042

Book your Appointment Now


Centers with Limited Services

Toronto Albion Road YMCA Newcomer Information Centre (Etobicoke)

1530 Albion Road, Unit 83

416-741-8714 x 205

Book your Appointment Now

Toronto Consumer Road YMCA Newcomer Information Centre (North York East)

251 Consumer Road, Suite 110

416-502-2484 x 33401

Book your Appointment Now

Library Settlement Partnership

YMCA Newcomer Information Centre @ Toronto Reference Library

789 Yonge Street

416-917-6717

Appointment is not available at this location at the moment. Keep an eye on further notification.

Library Settlement Partnership

YMCA Newcomer Information Centre @ Centennial Library

578 Finch Ave. West

647-400-4730

Appointment is not available at this location at the moment. Keep and eye on further notificatoin.

We strive to keep our centers safe and healthy for all the staff and clients visiting our centres by following the guidance from public health to ensure the cleaning and sanitization of all the centers. We also would like to kindly remind you of booking your appointment date after your 14-days quarantine time from entering Canada. Thank you for your understanding and cooperation!